Yes, we do! Same-day delivery is available across Melbourne, Victoria for orders placed before 12pm AEST. We recommend placing your order as early as possible to ensure timely delivery.

Orders for same-day delivery must be placed before 12pm AEST.

Yes, we can deliver flowers anywhere in Melbourne - including hospitals, businesses, schools, and event venues. Please provide full delivery details, including the recipient’s name, ward/department (if applicable), and phone number to ensure smooth delivery.

We deliver on Saturdays across Melbourne. We’re closed on Sundays and public holidays, except for special occasions like Valentine’s Day and Mother’s Day.

Each arrangement is unique and crafted using the freshest seasonal blooms available.

While the overall style, size, and colour palette will be as described, the exact flowers may vary slightly due to market seasonality and flower availability.

Absolutely! You can add a personalised message we will ensure it’s beautifully handwritten or printed on a card to accompany your flowers.

You’ll receive a notification once your order is on its way and once it has been delivered. If you’d like confirmation, you’re welcome to reach out to our team.

Our flower deliveries in Melbourne are made between 9:00 am and 6:00 pm AEST. While we cannot guarantee exact delivery times, if our couriers are running behind schedule, you’ll be notified. For time-sensitive deliveries (to businesses, schools, or events), let us know in advance and we’ll do our best to accommodate.

Unfortunately, we can’t guarantee exact delivery times due to courier schedules and Melbourne traffic. However, we can take requests such as “deliver before 3 pm” for business addresses or “after 12 pm” for residential addresses, and we’ll do our best to meet them.

If no one is available to receive the flowers, our courier will leave them in a safe, shaded location. If it’s not possible (e.g., in secure buildings), we’ll contact you to arrange redelivery or pickup. Redelivery fees will apply.

Please double-check all delivery details when placing your order. If the wrong address is provided, we cannot issue a refund once the flowers have been delivered. If possible, redelivery can be arranged at the correct address for an additional fee.

As flowers are a perishable and custom-made product, we unfortunately do not offer refunds or returns. Every arrangement is handcrafted with care, and once delivered, flowers cannot be returned or exchanged.

By choosing to proceed at checkout, you acknowledge the terms and conditions.

Your satisfaction means everything to us. If you feel there is an issue with your order, please contact us within 24 hours of delivery with photos and details. We’ll carefully review the situation and, where appropriate, provide a replacement or alternative solution.

We always use the freshest flowers available, but if your order arrives in less than perfect condition, please get in touch with us right away (within 24 hours) with photos. Our team will assess the issue and organise a suitable resolution.

Cancellations are not applicable within 3 business days of the scheduled delivery date. For orders cancelled prior to this time, you may be eligible for a credit towards a future order. Once flowers have been arranged or dispatched, we are unable to cancel or refund.

Fresh flowers are a natural product, and vase life can vary depending on flower type, season, and care. We provide care instructions with every order, and if flowers do not meet our freshness standards upon arrival, please contact us within 24 hours with photos so we can review and assist.

Unfortunately, due to the perishable and custom nature of flowers, we cannot offer refunds for a change of mind. If you’d like to adjust your order, please contact us at least as soon as possible, and we’ll do our best to accommodate.

Yes! We specialise in creating bespoke wedding flowers across Melbourne and Victoria. From bridal bouquets and ceremony florals to reception centrepieces and installations, our team works with you to bring your wedding vision to life.

Contact us via email or via our Weddings Form.

We recommend booking your wedding flowers 6–12 months in advance to secure your date. Peak seasons book out quickly, so the earlier the better.

Yes, we offer one-on-one consultations where we discuss your vision, preferred flowers, colour palette, and budget. After this, we’ll provide a tailored floral proposal for your wedding or event.

Absolutely. Whether it’s a corporate function, product launch, or private celebration, we create unique floral arrangements tailored to your event style, theme, and venue.

Our services can include:

Bridal bouquets, bridesmaids’ bouquets, buttonholes, and corsages

Ceremony flowers, arches, and aisle arrangements

Reception table centrepieces and styling

Hanging installations and statement pieces

Delivery, setup, and pack-down (where required)